Policy

Returns & Refunds

We want you to love every purchase. If something isn't right, we'll make it right.

Return Window

7 days

from delivery date

Refund Method

Original

payment method

Processing

1–3 days

after inspection

How It Works

01

Contact Us

Message us on WhatsApp or email within 7 days of receiving your order. Include your order ID and reason for return.

02

Get Approval

We'll review your request and confirm eligibility within a few hours. Most returns are approved instantly.

03

Return the Item

Drop off the item at an agreed location or arrange a pickup. Items must be unused and in original packaging.

04

Refund / Exchange

Once we receive and inspect the item, your refund or exchange is processed within 1–3 business days.

Eligibility

Eligible for Return

  • Unused, unworn items in original condition
  • Items in original packaging with tags
  • Wrong item received
  • Damaged or defective products

Not Eligible

  • Used, washed, or worn items
  • Items returned after 7 days
  • Fragrances that have been opened
  • Sale or clearance items

Ready to start a return? Message us on WhatsApp or send us an email.